For Pre-Order Campaigns:
Funds are sent within 7 days after all items have been delivered.

For Year-Round Online Stores:
Funds are sent within 7 days after items are delivered or once earnings reach $50 — whichever comes first.

You will receive a detailed emailed breakdown of all orders and earnings for your records.

Payout method is arranged during setup.

Supporters can pay securely online using major credit cards, PayPal, or e-Transfer.

All payments are processed securely through the online store.

Supporters order and pay directly through the online store.

For bulk Pre-Order Campaign deliveries, orders are shipped to your organization already sorted and labeled by buyer for easy distribution.

If supporters choose direct shipping to an alternate address, no distribution is required.

It's totally optional. You can create the designs or we create the designs for you. Regardless how they are created, you will need to review and approve all designs before your store goes live.

No problem. We can suggest a mix of popular items that perform well for fundraisers.

Your fundraiser can run with as few or as many orders as you receive. There isn't any minimum.

Typically 2–3 weeks. We’ll help you choose timing that works best for your group.

Yes! Many organizations run both a Year-Round Online Store and occasional Pre-Order Campaigns.

Year-round stores are structured a little differently and may not include the full product lineup offered during time-limited campaigns. This helps ensure smooth production, consistent fulfillment, and long-term sustainability.

We’ll work with you to design the option that best fits your needs.

Yes. Samples are available for purchase.

For Pre-Order Campaigns, sample costs can be credited back as part of your campaign.

For Year-Round Stores, samples remain a separate purchase.

For Pre-Order Campaigns:

Supporters pay a small per-order shipping fee for bulk delivery as shown below.

Orders selecting this option will be delivered in bulk to the organization’s designated address for distribution.

Shipping fees are automatically calculated based on the total order value (before shipping and taxes):

• Orders up to $50.00 → $5 shipping fee

• Orders $50.01 to $99.99 → $9 shipping fee

• Orders $100.00 to $199.99 → $14 shipping fee

• Orders $200.00 and over → $18 shipping fee

For our full shipping policies, please click HERE.

Any unused portion of collected bulk shipping fees is added to your fundraiser total and paid out accordingly.

Orders shipped to alternate addresses are available at standard shipping rates.

For Year-Round Online Store orders:

Flat-rate shipping is charged at checkout and orders ship directly to the buyer.

Many organizations run multiple Pre-Order Campaigns throughout the year in addition to a Year-Round Online Store.

Yes. Sharing the link with your community is how orders come in.

We can provide simple images and wording you can use in emails or newsletters upon request.

That’s no problem. Many groups use us to offer additional items beyond clothing or to simplify the ordering process.

Once we receive your logo, colours, and product choices, your store is typically ready within a few days.

We do. Supporters contact us directly with any questions — so your organizers don’t have to manage inquiries.

For Pre-Order Campaigns:
Production and delivery typically take 3–4 weeks after the fundraiser closes.

Year-Round orders follow normal production timelines.